FAQ

What is the life expectancy of the KaliPAK battery?

Under normal usage, the KaliPAK battery should last for 1000-1500 cycles. This is three times the life span of the lead acid batteries commonly used in other solar power storage systems.

Are KaliPAK’s batteries safe?

YES! Our Lithium-Ion battery technology is highly advanced and commonly used in mobile phones, laptops and tablets. Nevertheless, we have included the most demanding safety protection standards, such as fire-safe, overload and circuit protection.

What type of mobile computers work with the KaliPAK?

The KaliPAK is designed to safely charge every mobile computer on the planet. In some cases, you will need to obtain a separate tip adapter.

Can I connect my tablet or smartphone directly to KaliPAK’s solar panels?

NO! For your safety, our solar panels are designed to work only with the KaliPAK. Connecting a our solar panel directly to your phone or table can cause irreversible harm to the device.

Can I replace the KaliPAK battery myself?

NO! Battery replace can only be done by a certified Kalisaya service professional.

Can I leave my KaliPAK connected to an electrical outlet so it will be fully charged when needed?

Absolutely! Though in order to keep KaliPAK’s battery healthy, we recommend that you fully discharge and totally recharge the battery once every 60 days.

How long can I run a KaliLED 10W Flood Light from a KaliPAK without charging?

The KaliLED is rated at 10 watts, meaning it consumes 10W of power every hour. The KaliPAK 401, when fully charged has about 385wh. The equates to roughly 40 hours of strong LED light. The KaliPAK 601, by comparison, will provide you 50% more energy.

Do I have to download the KaliAPP from iTunes or Google Play in order to activate my KaliPAK?

Not at all! The KaliPAK does not require activation. Our free KaliAPP mobile application is a helpful addendum to your main device, allowing you to check energy status and other cool features.

Can I charge my KaliPAK while simultaneously charging a mobile device or powering a KaliLED flood light?

YES! However, you may want to pay close attention to your Energy Balance, which can be viewed via the KaliAPP.

Can I charge the KaliPAK from any foreign wall outlet?

KaliPAK’s come with an AC/DC Wall Charger that will allow you to charge your device anywhere in the world. In some cases, you may need a simple adapter such as the universal ones available at most airports.

KaliPAK 601 unit will not power any connected device, and when switching the unit “ON” by pressing the Master Switch, no LED lights are illuminated. Connecting a charger (Wall, Car or Solar), for even long period of times, will not bring the unit back to function, What can I do?

You KaliPAK 601 battery is in "Deep Freeze" due to safety regulations.

Please follow Deep Freeze Procedure:

 

1. Conncet the AC/DC Wall charger to the wall and then to the KaliPAK Charging (input) port

2. The Charging light in the KaliPAK will turn Blue.
3. Make sure the Charging light in the AC/DC charger is green.
4. If the Bluetooth LED indicator in the KaliPAK is illuminated, turn it off.
5. Time this charging and after 30 minutes, disconnect the charging cable from the KaliPAK for 10 seconds and re-connect – to initiate the second charging cycle.

6. After 30 minutes, disconnect the charging cable again for 10 seconds and reconnect to initiate the third charging cycle.

7. Once the unit is charging regularly, you will be able to see the first LED indicator of the battery illuminated when clicking the master switch ON.

8. From the second charging cycle and on, you may connect the KaliAPP to the Bluetooth and using your smartphone monitor the charging. Low level charging is around 0.4A. When the charging in the app shows 3.7-4.0A then you are back to regular charging (no need to disconnect and reconnect again)

9. Make sure to leave the unit to charge overnight, or at least charge it above 50%
10. If you still having problem please contact support@kalisaya.com